Information Systems Development: Business Systems and Services: Modeling and Development, is the collected proceedings of the 19th International Conference on Information Systems Development held in Prague, Czech Republic, August 25 - 27, 2010. It follows in the tradition of previous conferences in the series in exploring the connections between industry, research and education. These proceedings represent ongoing reflections within the academic community on established information systems topics and emerging concepts, approaches and ideas. It is hoped that the papers herein contribute towards disseminating research and improving practice.

Information Systems Development (ISD) progresses rapidly, continually creating new challenges for the professionals involved. New concepts, approaches and techniques of systems development emerge constantly in this field. Progress in ISD comes from research as well as from practice. This conference will discuss issues pertaining to information systems development (ISD) in the inter-networked digital economy. Participants will include researchers, both experienced and novice, from industry and academia, as well as students and practitioners. Themes will include methods and approaches for ISD; ISD education; philosophical, ethical, and sociological aspects of ISD; as well as specialized tracks such as: distributed software development, ISD and knowledge management, ISD and electronic business / electronic government, ISD in public sector organizations, IOS.

This book is a result of the Tenth International Conference on Information Systems Development (ISD2001) held at Royal Holloway, University of London, United Kingdom, during September 5-7, 2001. ISD 2001 carries on the fine tradition established by the first Polish-Scandinavian Seminar on Current Trends in Information Systems Development Methodologies, held in Gdansk, Poland in 1988. Through the years, this seminar evolved into an International Conference on Information Systems Development. The Conference gives participants an opportunity to express ideas on the current state of the art in information systems development, and to discuss and exchange views on new methods, tools, applications as well as theory. In all, 55 papers were presented at ISD2001 organised into twelve tracks covering the following themes: Systems Analysis and Development, Modelling, Methodology, Database Systems, Collaborative Systems, Theory, Knowledge Management, Project Management, IS Education, Management issues, E-Commerce. and Technical Issues. We would like to thank all the contributing authors for making this book possible and for their participation in ISD200 1. We are grateful to our panel of paper reviewers for their help and support. We would also like to express our sincere thanks to Ceri Bowyer and Steve Brown for their unfailing support with organising ISD2001.

This book is a result of ISD2000-The Ninth International Conference on Infor mation Systems Development: Methods and Tools, Theory and Practice, held August 14-16, in Kristiansand, Norway. The ISD conference has its roots in the first Polish Scandinavian Seminar on Current Trends in Information Systems Development Method ologies, held in Gdansk, Poland in 1988. This year, as the conference carries into the new millennium this fine tradition, it was fitting that it returned to Scandinavia. Velkommen tilbake! Next year, ISD crosses the North Sea and in the traditions of the Vikings, invades England. Like every ISD conference, ISD2000 gave participants an opportunity to express ideas on the current state of the art in information systems development, and to discuss and exchange views about new methods, tools and applications. This is particularly important now, since the field of ISD has seen rapid, and often bewildering, changes. To quote a Chinese proverb, we are indeed cursed, or blessed, depending on how we choose to look at it, to be "living in interesting times".

This book is a result of the Seventh International Conference on Information Sys tems Development-Methods and Tools, Theory and Practice held in Bled, Slovenia, Sep tember 21-23, 1998. The purpose of the conference was to address issues facing academia and industry when specifying, developing, managing, and improving information comput erized systems. During the past few years, many new concepts and approaches emerged in the Information Systems Development (ISD) field. The various theories, methods, and tools available to system developers also bring problems such as choosing the most effec tive approach for a specific task. This conference provides a meeting place for IS re searchers and practitioners from Eastern and Western Europe as well as from other parts of the world. An objective of the conference is not only to share scientific knowledge and in terests but to establish strong professional ties among the participants. The Seventh International Conference on Information Systems Develop ment-ISD'98 continues the concepts of the first Polish-Scandinavian Seminar on Current Trends in Information Systems Development Methodologies held in Gdansk, Poland in 1988. Through the years, the Seminar developed into the International Conference on In formation Systems Development. ISD'99 will be held in Boise, Idaho. The selection of papers was carried out by the International Program Committee. All papers were reviewed in advance by three people. Papers were judged according to their originality, relevance, and presentation quality. All papers were judged only on their own merits, independent of other submissions.

This book is a result of the ISD'99, Eight International Conference on Infonnation Systems Development-Methods and Tools, Theory, and Practice held August 11-13, 1999 in Boise, Idaho, USA. The purpose of this conference was to address the issues facing academia and industry when specifying, developing, managing, and improving infonnation systems. ISD'99 consisted not only of the technical program represented in these Proceedings, but also of plenary sessions on product support and content management systems for the Internet environment, workshop on a new paradigm for successful acquisition of infonnation systems, and a panel discussion on current pedagogical issues in systems analysis and design. The selection of papers for ISD'99 was carried out by the International Program Committee. Papers presented during the conference and printed in this volume have been selected from submissions after fonnal double-blind reviewing process and have been revised by their authors based on the recommendations of reviewers. Papers were judged according to their originality, relevance, and presentation quality. All papers were judged purely on their own merits, independently of other submissions. We would like to thank the authors of papers accepted for ISD'99 who all made gallant efforts to provide us with electronic copies of their manuscripts confonning to common guidelines. We thank them for thoughtfully responding to reviewers comments and carefully preparing their final contributions. We thank Daryl Jones, provost of Boise State University and William Lathen, dean, College of Business and Economics, for their support and encouragement.

This book is the result of the 11 th International Conference on Information Systems Development -Methods and Tools, Theory and Practice, held in Riga, Latvia, September 12-14,2002. The purpose of this conference was to address issues facing academia and industry when specifying, developing, managing, reengineering and improving information systems. Recently many new concepts and approaches have emerged in the Information Systems Development (ISD) field. Various theories, methodologies, methods and tools available to system developers also created new problems, such as choosing the most effective approach for a specific task, or solving problems of advanced technology integration into information systems. This conference provides a meeting place for ISD researchers and practitioners from Eastern and Western Europe as well as from other parts of the world. Main objectives of this conference are to share scientific knowledge and interests and to establish strong professional ties among the participants. The 11th International Conference on Information Systems Development (ISD'02) continues the tradition started with the first Polish-Scandinavian Seminar on Current Trends in Information Systems Development Methodologies, held in Gdansk, Poland in 1988. Through the years this Seminar has evolved into the International Conference on Information Systems Development. ISD'02 is the first ISD conference held in Eastern Europe, namely, in Latvia, one of the three Baltic countries.

Information Systems Development: Business Systems and Services: Modeling and Development, is the collected proceedings of the 19th International Conference on Information Systems Development held in Prague, Czech Republic, August 25 - 27, 2010. It follows in the tradition of previous conferences in the series in exploring the connections between industry, research and education. These proceedings represent ongoing reflections within the academic community on established information systems topics and emerging concepts, approaches and ideas. It is hoped that the papers herein contribute towards disseminating research and improving practice.

Information Systems Development (ISD) progresses rapidly, continually creating new challenges for the professionals involved. New concepts, approaches and techniques of systems development emerge constantly in this field. Progress in ISD comes from research as well as from practice. This conference will discuss issues pertaining to information systems development (ISD) in the inter-networked digital economy. Participants will include researchers, both experienced and novice, from industry and academia, as well as students and practitioners. Themes will include methods and approaches for ISD; ISD education; philosophical, ethical, and sociological aspects of ISD; as well as specialized tracks such as: distributed software development, ISD and knowledge management, ISD and electronic business / electronic government, ISD in public sector organizations, IOS.

Information Systems Development (ISD) progresses rapidly, continually creating new challenges for the professionals involved. New concepts, approaches and techniques of systems development emerge constantly in this field. Progress in ISD comes from research as well as from practice. The aim of the Conference is to provide an international forum for the exchange of ideas and experiences between academia and industry, and to stimulate exploration of new solutions.

Information Systems Development (ISD) progresses rapidly, continually creating new challenges for the professionals involved. New concepts, approaches and techniques of systems development emerge constantly in this field. Progress in ISD comes from research as well as from practice.

This conference will discuss issues pertaining to information systems development (ISD) in the inter-networked digital economy. Participants will include researchers, both experienced and novice, from industry and academia, as well as students and practitioners. Themes will include methods and approaches for ISD; ISD education; philosophical, ethical, and sociological aspects of ISD; as well as specialized tracks such as: distributed software development, ISD and knowledge management, ISD and electronic business / electronic government, ISD in public sector organizations, IOS.

th This volume contains papers presented during 13 International Conference on Inf- mation Systems Development - Advances in Theory, Practice and Education (ISD'2004), held in Vilnius, Lithuania, September 9-11, 2004. The intended audience for this book comprises researchers and practitioners interested in current trends in the InformationS- tems Development (ISD) ?eld. Papers cover a wide range of topics: ISD methodologies, methodengineering, businessandISmodelling, websystemsengineering, databaserelated issues, informationanalysisanddatamining, qualityassessment, costingmethods, security issues, impact of organizational environment, and motivation and job satisfaction among IS developers. The selection of papers was carried out by the International Program C- mittee. All papers were reviewed in advance by three reviewers and evaluated according to their relevance, originality and presentation quality. Papers were evaluated only on their own merits, independent of other submissions. Out of 117 submissions Program Comm- tee selected 75 research papers to be presented at the Conference. 39 best papers and 5 papers presented by invited speakers are published in this volume. th The13 InternationalConferenceonInformationSystemsDevelopmentcontinuesthe tradition started with the ?rst Polish-Scandinavian Seminar on Current Trends in Infor- tion Systems Development Methodologies, held in Gdansk, Poland in 1988. Through the years this seminar has evolved into one of most prestigious conferences in the ?eld. ISD Conferenceprovidesan internationalforumfor the exchangeof ideasbetween the research community and practitioners and offers a venue where ISD related educational issues are discussed. ISD progresses rapidly, continually creating new challenges for the professionals - volved. New concepts and approaches emerge in research as well as in practice.

Information Systems Development (ISD) progresses rapidly, continually creating new challenges for the professionals involved. New concepts, approaches and techniques of systems development emerge constantly in this field. Progress in ISD comes from research as well as from practice.

This conference will discuss issues pertaining to information systems development (ISD) in the inter-networked digital economy. Participants will include researchers, both experienced and novice, from industry and academia, as well as students and practitioners. Themes will include methods and approaches for ISD; ISD education; philosophical, ethical, and sociological aspects of ISD; as well as specialized tracks such as: distributed software development, ISD and knowledge management, ISD and electronic business / electronic government, ISD in public sector organizations, IOS.

Information Systems Development (ISD) progresses rapidly, continually creating new challenges for the professionals involved. New concepts, approaches and techniques of systems development emerge constantly in this field. Progress in ISD comes from research as well as from practice. This conference will discuss issues pertaining to information systems development (ISD) in the inter-networked digital economy. Participants will include researchers, both experienced and novice, from industry and academia, as well as students and practitioners. Themes will include methods and approaches for ISD; ISD education; philosophical, ethical, and sociological aspects of ISD; as well as specialized tracks such as: distributed software development, ISD and knowledge management, ISD and electronic business / electronic government, ISD in public sector organizations, IOS.

This volume carries the proceedings of the 15th International Conference on Information Systems Development (ISD). ISD progresses rapidly, continually creating new challenges. Progress in ISD comes from research as well as from practice. The aim of the Conference is to provide an international forum for the exchange of ideas and experiences between academia and industry, and to stimulate exploration of new solutions.

th This volume contains papers presented during 13 International Conference on Inf- mation Systems Development - Advances in Theory, Practice and Education (ISD'2004), held in Vilnius, Lithuania, September 9-11, 2004. The intended audience for this book comprises researchers and practitioners interested in current trends in the InformationS- tems Development (ISD) ?eld. Papers cover a wide range of topics: ISD methodologies, methodengineering,businessandISmodelling,websystemsengineering,databaserelated issues, informationanalysisanddatamining,qualityassessment, costingmethods,security issues, impact of organizational environment, and motivation and job satisfaction among IS developers. The selection of papers was carried out by the International Program C- mittee. All papers were reviewed in advance by three reviewers and evaluated according to their relevance, originality and presentation quality. Papers were evaluated only on their own merits, independent of other submissions. Out of 117 submissions Program Comm- tee selected 75 research papers to be presented at the Conference. 39 best papers and 5 papers presented by invited speakers are published in this volume. th The13 InternationalConferenceonInformationSystemsDevelopmentcontinuesthe tradition started with the ? rst Polish-Scandinavian Seminar on Current Trends in Infor- tion Systems Development Methodologies, held in Gdansk, Poland in 1988. Through the years this seminar has evolved into one of most prestigious conferences in the ?eld. ISD Conferenceprovidesan internationalforumfor the exchangeof ideasbetween the research community and practitioners and offers a venue where ISD related educational issues are discussed. ISD progresses rapidly, continually creating new challenges for the professionals - volved. New concepts and approaches emerge in research as well as in practice.

This volume is the result of the 11th International Conference on Information Systems Development: Methods and Tools, Theory and Practice, held in Riga, Latvia, September 12-14, 2002. The purpose of this conference was to address issues facing academia and industry when specifying, developing, managing, reengineering and improving information systems. This volume should be a useful reference for anyone in the fields of general management, systems and control theory, software engineering and operation systems.

This book is a result of the Tenth International Conference on Information Systems Development (ISD2001) held at Royal Holloway, University of London, United Kingdom, during September 5-7, 2001. ISD 2001 carries on the fine tradition established by the first Polish-Scandinavian Seminar on Current Trends in Information Systems Development Methodologies, held in Gdansk, Poland in 1988. Through the years, this seminar evolved into an International Conference on Information Systems Development. The Conference gives participants an opportunity to express ideas on the current state of the art in information systems development, and to discuss and exchange views on new methods, tools, applications as well as theory. In all, 55 papers were presented at ISD2001 organised into twelve tracks covering the following themes: Systems Analysis and Development, Modelling, Methodology, Database Systems, Collaborative Systems, Theory, Knowledge Management, Project Management, IS Education, Management issues, E-Commerce. and Technical Issues. We would like to thank all the contributing authors for making this book possible and for their participation in ISD200 1. We are grateful to our panel of paper reviewers for their help and support. We would also like to express our sincere thanks to Ceri Bowyer and Steve Brown for their unfailing support with organising ISD2001.

This book is a result of ISD2000-The Ninth International Conference on Infor mation Systems Development: Methods and Tools, Theory and Practice, held August 14-16, in Kristiansand, Norway. The ISD conference has its roots in the first Polish Scandinavian Seminar on Current Trends in Information Systems Development Method ologies, held in Gdansk, Poland in 1988. This year, as the conference carries into the new millennium this fine tradition, it was fitting that it returned to Scandinavia. Velkommen tilbake Next year, ISD crosses the North Sea and in the traditions of the Vikings, invades England. Like every ISD conference, ISD2000 gave participants an opportunity to express ideas on the current state of the art in information systems development, and to discuss and exchange views about new methods, tools and applications. This is particularly important now, since the field of ISD has seen rapid, and often bewildering, changes. To quote a Chinese proverb, we are indeed cursed, or blessed, depending on how we choose to look at it, to be "living in interesting times.""

This book is a result of the Seventh International Conference on Information Sys tems Development-Methods and Tools, Theory and Practice held in Bled, Slovenia, Sep tember 21-23, 1998. The purpose of the conference was to address issues facing academia and industry when specifying, developing, managing, and improving information comput erized systems. During the past few years, many new concepts and approaches emerged in the Information Systems Development (ISD) field. The various theories, methods, and tools available to system developers also bring problems such as choosing the most effec tive approach for a specific task. This conference provides a meeting place for IS re searchers and practitioners from Eastern and Western Europe as well as from other parts of the world. An objective of the conference is not only to share scientific knowledge and in terests but to establish strong professional ties among the participants. The Seventh International Conference on Information Systems Develop ment-ISD'98 continues the concepts of the first Polish-Scandinavian Seminar on Current Trends in Information Systems Development Methodologies held in Gdansk, Poland in 1988. Through the years, the Seminar developed into the International Conference on In formation Systems Development. ISD'99 will be held in Boise, Idaho. The selection of papers was carried out by the International Program Committee. All papers were reviewed in advance by three people. Papers were judged according to their originality, relevance, and presentation quality. All papers were judged only on their own merits, independent of other submissions."

This book is a result of the ISD'99, Eight International Conference on Infonnation Systems Development-Methods and Tools, Theory, and Practice held August 11-13, 1999 in Boise, Idaho, USA. The purpose of this conference was to address the issues facing academia and industry when specifying, developing, managing, and improving infonnation systems. ISD'99 consisted not only of the technical program represented in these Proceedings, but also of plenary sessions on product support and content management systems for the Internet environment, workshop on a new paradigm for successful acquisition of infonnation systems, and a panel discussion on current pedagogical issues in systems analysis and design. The selection of papers for ISD'99 was carried out by the International Program Committee. Papers presented during the conference and printed in this volume have been selected from submissions after fonnal double-blind reviewing process and have been revised by their authors based on the recommendations of reviewers. Papers were judged according to their originality, relevance, and presentation quality. All papers were judged purely on their own merits, independently of other submissions. We would like to thank the authors of papers accepted for ISD'99 who all made gallant efforts to provide us with electronic copies of their manuscripts confonning to common guidelines. We thank them for thoughtfully responding to reviewers comments and carefully preparing their final contributions. We thank Daryl Jones, provost of Boise State University and William Lathen, dean, College of Business and Economics, for their support and encouragement.

Constructing the Infrastructure for the Knowledge Economy: Methods and Tools, Theory and Practice is the proceedings of the 12th International Conference on Information Systems Development, held in Melbourne, Australia, August 29-31, 2003.

The purpose of these proceedings is to provide a forum for research and practice addressing current issues associated with Information Systems Development (ISD). ISD is undergoing dramatic transformation; every day, new technologies, applications, and methods raise the standards for the quality of systems expected by organizations as well as end users. All are becoming more dependent on the systems reliability, scalability, and performance. Thus, it is crucial to exchange ideas and experiences, and to stimulate exploration of new solutions. This proceedings provides a forum for just that, addressing both technical and organizational issues.

Information Systems Development (ISD) progresses rapidly, continually creating new challenges for the professionals involved. New concepts, approaches and techniques of systems development emerge constantly in this field. Progress in ISD comes from research as well as from practice.

This conference will discuss issues pertaining to information systems development (ISD) in the inter-networked digital economy. Participants will include researchers, both experienced and novice, from industry and academia, as well as students and practitioners. Themes will include methods and approaches for ISD; ISD education; philosophical, ethical, and sociological aspects of ISD; as well as specialized tracks such as: distributed software development, ISD and knowledge management, ISD and electronic business / electronic government, ISD in public sector organizations, IOS.